Privacy Policy

At Satoop Services Private Limited (“we”, “our”, “us”), we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with our website, products, and services.

1. Consent

By using our website, you agree to this Privacy Policy.

2. Information We Collect

a. Personal Information When you fill out forms (Contact, Demo, Sales Enquiry), we may collect:

  • First name & last name
  • Email address
  • Phone number
  • Organization / company name
  • Project details or message

b. Business & Project Information

  • Information shared for demos, proposals, or consultations
  • Requirements related to your organization or operations

c. Technical & Usage Data

  • IP address
  • Browser and device details
  • Website usage behavior (pages visited, time spent, etc.)

3. How We Use Your Information

We use your data to:

  • Respond to your inquiries and requests
  • Schedule demos or consultations
  • Deliver and improve our products & solutions
  • Understand your business requirements
  • Communicate updates, proposals, or service-related information
  • Improve website performance and user experience

4. Data Sharing

We do not sell your personal or business data.
We may share information:

  • With internal teams and trusted service providers (hosting, analytics, CRM tools)
  • When required by law or government authorities
  • To protect our rights, systems, or users

5. Data Security

We implement reasonable security measures to protect your data from unauthorized access, misuse, or loss.
However, no digital platform can guarantee complete security.

6. Cookies & Tracking

Our website may use cookies to:

  • Improve user experience
  • Analyze traffic and usage
  • Optimize performance

You can disable cookies via your browser settings.

7. Third-Party Services

We may use third-party tools such as:

  • Analytics platforms
  • Cloud hosting services
  • Communication tools

These providers have their own privacy policies.

8. Data Retention

We retain your data only as long as necessary:

  • To respond to inquiries
  • To provide services
  • For legal and compliance purposes

9. Your Rights

You may:

  • Request access to your data
  • Request correction or deletion
  • Opt out of communication

10. Children’s Information

We do not knowingly collect personal information from individuals under the age of 18.

11. Updates to This Policy

We may update this policy periodically. Continued use of our website means you accept the updated version.

12. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.